Summary
This release enhances platform reliability with critical bug fixes for event duplication, reporting, and team management. New features include bulk ticket unscanning, seating chart archiving, and advanced reporting tools for annual sales and donations. Plus, enjoy audit log transparency and a refreshed will-call emailer with customizable templates for streamlined operations.Bug Fixes & Performance Improvements:
This release includes a series of stability improvements and bug fixes to enhance overall platform reliability and user experience:- Resolved an issue where the cancellation window would reopen after completing the event cancellation process.
- Fixed errors affecting the CSV Ticket Sales report.
- Resolved an error that could show when deleting a team member in Settings → Team.
- Corrected an issue where duplicating an event with “Copy All Artists & Deals” selected did not properly duplicate associated artists and deals.
- Fixed an issue preventing custom text updates on the widget’s Tickets button.
- Ensured event level ticket limits set in Event Details are properly enforced.
- Resolved an issue preventing Beta artists from being added via the Announce modal.
- Corrected event hold order display in Calendar view.
- Improved event search performance and accuracy.
- Enhanced stability and usability of the Announce modal.
- Delivered checkout flow improvements
New Features & Enhancements
Request Bulk Ticket Unscanning
Have an event that needs bulk unscanning? We can helpThis feature is available via a request form. Please contact [email protected] or use the chat feature at venuepilot.co for access.
Ticket Invalidation Without Refund
Users can now invalidate a ticket without issuing a partial refund.Seating Chart Archiving
Seating charts that are no longer in use can now be archived to maintain a clean and organized workspace.Audit Log Enhancements
The Audit Log / History tab now includes visibility into changes made to:- Ticket Links
- Announce Times
New Reporting Tools
Annual ReportProvides a visual summary of monthly sales performance for streamlined year-over-year review.
Ticket Sales Summary Report
Offers dynamic visualization of sales by ticket type, add-ons, and donations, with filtering capabilities and order-level detail.
Donation Report
A dedicated report designed to track and evaluate donation performance.
Beta Artist Synchronization Status
Artist synchronization status is now visible within the Beta Add Artist section. Selecting “Info” will display sync details in the upper-right panel. Not seeing this? Request to join the beta via [email protected]Updated Will-Call emailer with Templates
We’ve refreshed our will-call emailer to be in line with our changing interface. You can now save your most common will-call emails as templates. Use these for ‘day of show’ style emails. Note: the will call emailer cannot be used for marketingOther:
-Performance optimizations and stability improvements for a smoother, more reliable experience